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portada MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era
Type
Physical Book
Publisher
Author
Year
2026
Language
English
Pages
248
Format
Hardcover
Dimensions
22.86 x 15.24 cm
ISBN13
9798887508177

MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era

Chris Day (Author) · Advantage Media · Hardcover

MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era - Chris Day

New Book Imported to Taiwan
Delivery: 13 Oct - 28 Oct Shipping: 66 to 72 business days.
NT$ 1,156
NT$ 1,156

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Synopsis "MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era"

The Framework That Transforms MSPs Into Indispensable Partners

Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.

MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.

Inside, you will learn how to:
Understand what clients need at different stages of their business journey Measure relationship health before small issues become big problems Deliver value that resonates with business leaders Build repeatable processes that drive retention and growth
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.

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The binding of this edition is Hardcover.

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