Tracked shipping to Taiwan with premium packaging for just NT$300 

Ship to
Taiwan
0

My Account

  • argentina
  • chile
  • colombia
  • españa
  • méxico
  • perú
  • estados unidos
  • internacional

menu

Select your country

Americas

Europe

Rest of the world

portada Quality Management and Service Excellence
Type
Physical Book
Author
Publisher
Language
English
Pages
60
Format
Paperback
Dimensions
22.9 x 15.2 x 0.4 cm
Weight
0.10 kg.
ISBN13
9786206586296
Categories

Quality Management and Service Excellence

Rita Priscila Gonçalves Carneiro (Author) · Simone Dos Santos França (Author) · Our Knowledge Publishing · Paperback

Quality Management and Service Excellence - Priscila Gonçalves Carneiro, Rita ; Santos França, Simone Dos

New Book Imported to Taiwan *
Delivery: 11 May - 19 May Shipping: 9 to 10 business days.
NT$ 1,546
NT$ 1,546
Delivery to any Taiwan address between Monday, May 11 and Tuesday, May 19
Origin: United Kingdom Import costs included in the price ✅
Delivery to any Taiwan address between Monday, May 11 and Tuesday, May 19.

Choose the list to add your product or create one New List

Go to My Wishlists
Calculate shipping cost

Synopsis "Quality Management and Service Excellence"

The aim of this book is to discuss, through bibliographical research, how important quality customer service is for a company's growth, given that when you go to a company the first thing you look at is customer service. Salespeople are the first to convey the image of the organisation to the buyer, and if this doesn't happen in a way that satisfies them, in a clear and objective manner, the company loses not just one, but many customers. The company's growth depends, among other factors, on the service provided by the salesperson, thus guaranteeing the organisation's permanence in the competitive market. Quality is an element present in all aspects of human life. So it's no different with service quality, which is responsible for the company's continued growth, as well as achieving customer satisfaction. Quality service is extremely important because it is the salesperson who earns the trust and loyalty of the customer, so that the company can continue to operate and stand out from its competitors.

Customers reviews

More customer reviews
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)

Frequently Asked Questions about the Book

Is the book original?

All books in our catalog are Original.

In what language is the book written?

The book is written in English.

What is the format of this book?

The binding of this edition is Paperback.

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews