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portada Credible Checklists and Quality Questionnaires: A User-Centered Design Method
Type
Physical Book
Publisher
Author
Year
2013
Language
English
Pages
80
Format
Paperback
ISBN
0124103928
ISBN13
9780124103924
Edition No.
1
Categories

Credible Checklists and Quality Questionnaires: A User-Centered Design Method

Chauncey Wilson (Author) · Morgan Kaufmann · Paperback

Credible Checklists and Quality Questionnaires: A User-Centered Design Method - Chauncey Wilson

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Synopsis "Credible Checklists and Quality Questionnaires: A User-Centered Design Method "

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products. After reading this book, readers will be able to use these user design tools with greater confidence and certainty.

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