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portada Customer Never Forgets
Type
Physical Book
Publisher
Language
English
Pages
110
Format
Hardcover
ISBN13
9798906969156

Customer Never Forgets

Hanumant Takawale (Author) · Notion Press · Hardcover

Customer Never Forgets - Hanumant Takawale

New Book Imported to Taiwan
Delivery: 18 Nov - 26 Nov Shipping: 5 to 6 business days.
NT$ 1,328
NT$ 1,328

Synopsis "Customer Never Forgets"

What if the most important thing you ever fix isn't a machine - but a customer's trust? Over a 35-year journey from field service engineer to leading nationwide sales and service operations, Hanumant Takawale discovered a truth that changed his career: customers rarely remember every product or repair, but they never forget how you made them feel. In The Customer Never Forgets, he shares powerful stories from factory floors, customer crises, and leadership decisions that reveal how trust is built through listening, ownership, honesty, and consistent action. Each chapter offers practical frameworks that professionals can apply immediately - whether they're serving customers, leading teams, or growing a business. For service engineers, sales professionals, managers, and entrepreneurs alike, this book is a reminder that technology may evolve, but exceptional service remains the ultimate competitive advantage.

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.

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