"Mastering Glean: AI-Powered Enterprise Search and Knowledge Discovery for Teams"Modern organizations do not suffer from a lack of information; they suffer from fragmented systems, uneven visibility, and slow access to the knowledge that actually drives decisions. "Mastering Glean" is written for experienced practitioners, technical leaders, architects, administrators, and advanced power users who need more than a product tour. It offers a precise, enterprise-grade understanding of how Glean turns connected tools, permissions, identity, and AI into a practical system for knowledge discovery and action.The book examines Glean from the inside out: its platform model, connector strategies, knowledge graph, permission-aware retrieval, advanced enterprise search techniques, and the mechanics of chat, assistant workflows, and retrieval-augmented generation. It then moves into agents, automation, governance, deployment operations, and extensibility. Readers will learn how to evaluate indexed versus live access models, diagnose visibility failures, decide when search should outperform chat, and design trustworthy workflows that make enterprise knowledge both discoverable and usable.Structured for advanced readers, the book assumes familiarity with modern SaaS environments, enterprise identity concepts, and AI-assisted work. Its distinguishing strength is that it treats Glean not as a convenience layer, but as an operational knowledge architecture—one that must be designed, secured, governed, and continuously improved to deliver lasting value. Read more
