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portada The Customer Conundrum
Type
Physical Book
Publisher
Author
Language
English
Pages
100
Format
Paperback
ISBN13
9780976761907
Edition No.
1

The Customer Conundrum

Gary L. Smith (Author) · Gary L. Smith · Paperback

The Customer Conundrum - Gary L. Smith

New Book Imported to Taiwan
Delivery: 05 Nov - 13 Nov Shipping: 6 to 7 business days.
NT$ 680
NT$ 680

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Synopsis "The Customer Conundrum"

There is clearly a huge gulf that has been created in the arena of customer service. This gulf exists between what business owners espouse as their customer service philosophies and what customers are actually experiencing in their daily personal and business transactions. What's worse is that this "gulf" appears to be widening, especially with the impact of global operations and sourcing. In The Customer Conundrum, Gary Smith identifies the core issues relating to the customer service gulf, and then gives solid, practical advice on how you can create, maintain, and lead a true customer-centric organization.

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All books in our catalog are Original.

In what language is the book written?

The book is written in English.

What is the format of this book?

The binding of this edition is Paperback.

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