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portada The Service Systems Toolbox
Type
Physical Book
Publisher
Author
Year
2011
Language
English
Pages
352
Format
Paperback
ISBN
0956830706
ISBN13
9780956830708
Categories

The Service Systems Toolbox

John Bicheno (Author) · Picsie Books · Paperback

The Service Systems Toolbox - John Bicheno

New Book Imported to Taiwan
Delivery: 28 Sep - 06 Oct Shipping: 2 to 3 business days.
NT$ 903
NT$ 903

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Synopsis "The Service Systems Toolbox "

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

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The book is written in English.

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The binding of this edition is Paperback.

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