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portada Window on Main Street
Type
Physical Book
Publisher
Author
Language
English
Pages
224
Format
Hardcover
ISBN13
9798896093664

Window on Main Street

Van Arsdale France (Author) · Theme Park Press · Hardcover

Window on Main Street - van Arsdale France

New Book Imported to Taiwan
Delivery: 19 Nov - 27 Nov Shipping: 6 to 7 business days.
NT$ 1,457
NT$ 1,457

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Synopsis "Window on Main Street"

Lessons from the Man Who Created Disney University Van Arsdale France, the founder of Disney University and author of its world-class "cast member" training programs, takes you inside the "berm" for a first-hand look at how Disney makes the magic that keeps its guests coming back for more.Hired in 1955, several months before Disneyland opened its front gate, Van worked with Walt Disney, C.V. Wood, Dick Nunis (hired as Van's "gofer" who went on to become the chairman of Walt Disney Attractions), and other notables to create not only the best-trained workforce in America, but also enlightened principles of customer service envied and imitated worldwide.Van's many, many stories include:The construction of Disneyland, as seen from the office he shared with Dick Nunis on-siteThe first Disneyland training programs, designed and conducted by Van himselfThe evolution of those training programs into Disney University and its "Traditions" curriculumThe politics behind the scenes, and Walt Disney's surprisingly tough managerial styleThe lessons learned at Disneyland brought east to Walt Disney WorldLEARN THE "DISNEY WAY" FROM THE MAN WHO CREATED IT!

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The book is written in English.

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The binding of this edition is Hardcover.

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