Name: Thrive With the Hive
SKU: 52847688
Price: 1194.00 TWD
Availability: InStock
Author: Claire Boscq Scott
ISBN: 9781326492830

Select your country

Americas

Europe

Rest of the world

Type

Physical Book

Publisher

Lulu.Com

Author

Claire Boscq Scott

Year

2016

Language

English

Pages

420

Format

Paperback

ISBN13

9781326492830

Synopsis "Thrive With the Hive "

""A practical guide to service excellence with lessons from nature's most powerful business organisation - The Beehive"". The Busy Queen Bee takes a look at the importance to a successful business of its customers. She uses a powerful analogy from Nature, describing the work of the humble Bee and its ultra efficient work ethic. Beehives are fascinating, well-oiled machines; the similarities with the running of a business and the running of the Hive are incredible. Adapting some of their work ethic and re-focusing businesses to create a real service culture throughout their organisation is the key to success during those challenging time. In this Customer Service book, the Busy Queen Bee describe her very own view of the delivery of Customer Excellence. She has created 10 simple steps to follow on how to look after your internal and external customers, delighting them and creating exceptional customer experience and ultimately creating a real service culture within your organisation.

Customers reviews

Have you read this book? Login to add your review.

More customer reviews

0% (0)
0% (0)
0% (0)
0% (0)
0% (0)

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews

Thrive With the Hive - Claire Boscq Scott

Synopsis "Thrive With the Hive "

Customers reviews

Frequently Asked Questions about the Book

Is the book original?

In what language is the book written?

What is the format of this book?

Questions and Answers about the Book

Opinions about Bookdelivery