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portada 100 methods for total quality management
Type
Physical Book
Language
English
Pages
256
Format
Paperback
Dimensions
23.4x15.6x1.3 cm
Weight
0.34 kg.
ISBN
0803977476
ISBN13
9780803977471

100 methods for total quality management

Gopal K. Kanji (Author) · Mike Asher (Author) · Sage Publications Ltd · Paperback

100 methods for total quality management - Kanji, Gopal K. ; Asher, Mike

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Synopsis "100 methods for total quality management"

From force field analysis to zero defects′, from brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - how to use′ - and benefits, with examples. A classification o

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The book is written in English.
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