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portada achieving impressive customer service
Type
Physical Book
Author
Publisher
Year
2012
Language
English
Pages
328
Format
Paperback
Dimensions
22.9x15.2x1.8 cm
Weight
0.44 kg.
ISBN
1480100498
ISBN13
9781480100497
Categories

achieving impressive customer service

Gail Scott (Author) · Lolma Olson (Author) · Wendy Leebov Ed D. (Author) · Createspace · Paperback

achieving impressive customer service - Scott, Gail ; Olson, Lolma ; Leebov Ed D., Wendy

New Book Imported to Taiwan
Delivery: 16 Oct - 29 Oct Shipping: 17 to 21 business days.
NT$ 1,016
NT$ 1,016

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Synopsis "achieving impressive customer service"

Are you looking for effective ways to improve service excellence with your team? Achieving Impressive Customer Service helps healthcare managers inspire and mobilize their teams to extend effective service and caring to the people they serve. This book describes a rich array of simple, doable approaches that, one at a time, or in tandem, will result in improved service quality and customer satisfaction. This book is especially useful for: - Managers of service lines, ancillary services and support service in hospitals and systems - Administrators who want to provide managers with powerful tools for making improvements - Managers in managed care, ambulatory care, medical practices, home care and long-term care - Administrative physicians - Professionals in training, education, and organization development - Change agents and consultants - Anyone in health care who wants to focus on achieving impressive customer services If you want to engage your team in advancing service quality, Achieving Impressive Customer Service has concrete strategies for you!

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The book is written in English.

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The binding of this edition is Paperback.

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