Name: bridges to the customer`s heart
Price: 714.00 TWD
Availability: InStock
Author: Uduk, Paul
ISBN: 9781426965463

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Type

Physical Book

Author

Paul Uduk

Publisher

Trafford Publishing

Language

English

Pages

252

Format

Paperback

Dimensions

27.9 x 21.0 x 1.3 cm

Weight

0.58 kg.

ISBN

142696546x

ISBN13

9781426965463

Synopsis "bridges to the customer`s heart"

Bridges to the Customer's Heart successfully captures the essence of what it takes to be customer-centric. The to-do-list approach reduces complex concepts to ideas that you can use right on a Monday morning to deliver superior service to the customer in whatever business situation you find yourself. After reading every Bridge you feel like jumping right into the service arena as a genuine apostle of service excellence to do whatever it takes to satisfy the customer. Bridges speaks directly to senior management, frontline people, and the owner manager alike, challenging orthodoxy, business as usual, and mediocrity wherever they raise their ugly heads.

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bridges to the customer`s heart - Uduk, Paul

Synopsis "bridges to the customer`s heart"

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