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portada Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations.
Type
Physical Book
Author
Publisher
Language
English
Pages
240
Format
Paperback
Dimensions
21.6 x 14.0 x 1.4 cm
Weight
0.31 kg.
ISBN13
9781913579494
Categories

Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations.

Sue Tonks (Author) · Ladey Adey Publications · Paperback

Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. - Tonks, Sue

New Book Imported to Taiwan *
Delivery: 01 May - 11 May Shipping: 5 to 6 business days.
NT$ 692
NT$ 692
Delivery to any Taiwan address between Friday, May 01 and Monday, May 11
Origin: United Kingdom Import costs included in the price ✅
Delivery to any Taiwan address between Friday, May 01 and Monday, May 11.

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Synopsis "Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. "

How many times have you heard the phrase "Can I have a word?" whether at work, school or home. How did it make you feel - anxious, nervous or downright fearful?What to say and what not to say in difficult conversations.Know which words cause power shifts.How to keep control without creating animosity, hurt or blame, andEstablish plans to prevent the same problem re-occurring.Maybe, as a manager, parent or teacher you have had to say these words? You may have struggled and been left baffled as you lost control of the conversation and worsened relationships.Sue... Sue Tonks, international leadership and management trainer, has developed magical and mind-blowing techniques to help you deal with these struggles AND now she shares them with you: "Can I Have A Word?" is written in a practical and fun way, with fabulous illustrations and video links to enhance your experience and achieve the results you want.

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