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portada Service Design. A practical guide to creating customer centric services
Type
Physical Book
Publisher
Author
Year
2026
Pages
216
Format
Paperback
Dimensions
24.4x17 cm
ISBN13
9781780177274

Service Design. A practical guide to creating customer centric services

Debra Paul;Jonathan Hunsley (Author) · BCS, The Chartered Institute for IT · Paperback

Service Design. A practical guide to creating customer centric services - Debra Paul;Jonathan Hunsley

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Synopsis "Service Design. A practical guide to creating customer centric services"

In a world where customer expectations are higher than ever, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.

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