Name: Service Excellence @ Novell: Taking Customer Service from Cost to Profit
Price: 716.00 TWD
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Author: Nova Vista
ISBN: 9789077256114

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portada Service Excellence @ Novell: Taking Customer Service from Cost to Profit

Service Excellence @ Novell: Taking Customer Service from Cost to Profit

Type

Physical Book

Author

Nova Vista

Publisher

Winsource Publishing LLC

Year

2006

Language

English

Pages

111

Format

Paperback

Dimensions

22.9 x 16.2 x 1.1 cm

Weight

0.27 kg.

ISBN

9077256113

ISBN13

9789077256114

Synopsis "Service Excellence @ Novell: Taking Customer Service from Cost to Profit"

Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, the division raised its sights and now not only delights Novell's customers, but contributes significantly t

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Service Excellence @ Novell: Taking Customer Service from Cost to Profit - Nova Vista

Synopsis "Service Excellence @ Novell: Taking Customer Service from Cost to Profit"

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