Helena is the manager of a homeless charity called Sullen Heights, based in London. Sullen Heights has many residents and shows the lives, troubles and personalities of all walks of life that come through Sullen Heights’s doors. Helena runs the show but not without the help of her favourite people; Maggie, Maureen and Marjorie that she has lovingly nicknamed ‘the witches’ and Stanley; the longest tenant Sullen Heights had ever had. Stanley is Helena’s favourite person, a working married man turned into a homeless, hopeless alcoholic through the death of his wife; Ava. Stanley is the only consistent man in her life and is more of a father to Helena than that of her own blood. The witches are old busybodies that behave more like her aunts, than staff. They are always medalling in her life, or love life trying to encourage her to get one of either, but Helena is too involved in her job to think of herself. It’s her job to help others. To help the lost souls that truly had no one in the world to turn to; they all end up in Helena’s care.There are a few special people along the way that touch Helena’s heart and they become more important to her than her real family. Her family consists of a mother and father that only disapprove of the career she has chosen and are always putting her down for not marrying and settling down and having children, but to Helena she felt there was more need for her to do good in other people’s lives than to make a family of her own.Being overworked and underpaid Helena turns the word ‘workaholic’ into an understatement when she finally decides to give up her crummy one bedroom apartment that costs the earth that she never uses. She takes the plunge and turns Sullen Heights into her full-time home as well as her place of work. She lives and breathes what she does, and it never gets any easier. Between running the hostel, dealing with violent thugs, pregnant teenagers, alcoholics and prostitutes she finds herself too busy to even think straight; let alone date or have a real man in her life. After several failed attempts she loses all thoughts of romance and puts her heart and soul into bettering the lives of the broken.With the love and support of her work family she realises her worth and always remembers to have faith in herself.
