Name: The Law Firm Client Service Interview Playbook
Price: 2596.00 TWD
Availability: InStock
Author: Cuzzone, Beth Marie ; Zwetchkenbaum, Jill
ISBN: 9781639050260

portada The Law Firm Client Service Interview Playbook

The Law Firm Client Service Interview Playbook

Type

Physical Book

Author

Beth Marie Cuzzone

Jill Zwetchkenbaum

Publisher

American Bar Association

Language

English

Pages

126

Format

Paperback

Dimensions

22.4 x 15.0 x 1.0 cm

Weight

0.18 kg.

ISBN13

9781639050260

Synopsis "The Law Firm Client Service Interview Playbook"

There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client's needs. But in today's day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you. A client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients' experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you'll need to incorporate client service interviews into your firm's client relationship management strategy.

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The Law Firm Client Service Interview Playbook - Cuzzone, Beth Marie ; Zwetchkenbaum, Jill

Synopsis "The Law Firm Client Service Interview Playbook"

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