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Libro Reimpreso
portada Working with Difficult People
Type
Physical Book
Author
Publisher
Language
English
Pages
128
Format
Paperback
ISBN13
9781400246403
Categories

Working with Difficult People

William Lundin (Author) · Amacom · Paperback

Working with Difficult People - Lundin, William

New Book Imported to Taiwan
Delivery: 04 Jan - 18 Jan Shipping: 44 to 49 business days.
NT$ 813
NT$ 813

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Synopsis "Working with Difficult People"

This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. Mastering the ability to handle difficult people and disruptive behaviors has always been a critical career skill. You can do something positive about difficult people in your workplace, and this invaluable resource will show you how to remake your own attitude and behavior. You, not the other person, will take charge of the interaction.In Working with Difficult People, you will learn how to: understand their own reactions to different kinds of difficult peopleexplore the interrelationship between themselves and the problematic employeepractice healthier responses to those who make their lives miserableThis indispensable guide includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. Packed with new, updated information, Working with Difficult People is the perfect resource for dealing with the most difficult people in the workplace.

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The book is written in English.

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The binding of this edition is Paperback.

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