Name: I am the Difference
Price: 562.00 TWD
Availability: InStock
Author: Shetty, Ramesh Kutty
ISBN: 9789349532533

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Type

Physical Book

Publisher

Verses Kindler Publication

Author

Shetty, Ramesh Kutty

Language

English

Pages

164

Format

Paperback

Dimensions

21.6 x 14.0 x 0.9 cm

ISBN13

9789349532533

I am the Difference

Shetty, Ramesh Kutty (Author) · Verses Kindler Publication · Paperback

New Book Imported to Taiwan

Delivery: 04 Sep - 14 Sep

NT$ 562

NT$ 562

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Synopsis "I am the Difference"

I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself.

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I am the Difference - Shetty, Ramesh Kutty

Synopsis "I am the Difference"

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