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portada Managing Quality
Type
Physical Book
Author
Publisher
Language
English
Pages
256
Format
Hardcover
ISBN13
9781138155947
Edition No.
1
Categories

Managing Quality

George Wilson (Author) · Philip McBride (Author) · Des Bell (Author) · Routledge · Hardcover

Managing Quality - Bell, Des ; Wilson, George ; McBride, Philip

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Synopsis "Managing Quality"

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

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The book is written in English.

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The binding of this edition is Hardcover.

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