Name: Measuring Customer Experience
SKU: 63469436
Price: 2095.00 TWD
Availability: InStock
Author: Philipp Klaus
ISBN: 9781349477333

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Type

Physical Book

Publisher

Springer Nature B.V.

Author

Philipp Klaus

Year

2014

Language

English

Pages

184

Format

Paperback

Dimensions

21.6x14 cm

ISBN13

9781349477333

Measuring Customer Experience

Philipp Klaus (Author) · Springer Nature B.V. · Paperback

New Book Imported to Taiwan

Delivery: 09 Oct - 22 Oct

NT$ 2,095

NT$ 2,095

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Synopsis "Measuring Customer Experience"

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

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