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portada Perceived Crowding
Type
Physical Book
Publisher
Author
Language
English
Pages
76
Format
Paperback
ISBN13
9783659626968

Perceived Crowding

Homa Choubtarash Abardeh (Author) · Lap Lambert Academic Publishing · Paperback

Perceived Crowding - Homa Choubtarash Abardeh

New Book Imported to Taiwan
Delivery: 08 Oct - 16 Oct Shipping: 13 to 14 business days.
NT$ 1,415
NT$ 1,415

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Synopsis "Perceived Crowding"

The purpose of this book is to develop and test a conceptual model that examines the mediating role of emotional dissonance in the relationship between perceived crowding and emotional exhaustion. The model also examines emotional exhaustion as a mediator of the impact of emotional dissonance on service recovery performance, turnover intentions, and absenteeism. In this work, data were collected from ground staff members and their supervisors in a low cost airline company in Turkey. The previously given relationships were tested through structural equation modeling.

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The book is written in English.

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The binding of this edition is Paperback.

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