Name: Technical Knowledge for Service Advisors
Price: 582.00 TWD
Availability: InStock
Author: Marchand, Gregory
ISBN: 9781507797624

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portada Technical Knowledge for Service Advisors

Technical Knowledge for Service Advisors

Type

Physical Book

Author

Gregory Marchand

Publisher

Createspace

Language

English

Pages

Format

Paperback

Dimensions

28.0 x 21.6 x 0.3 cm

Weight

0.14 kg.

ISBN13

9781507797624

Synopsis "Technical Knowledge for Service Advisors"

Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.

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Technical Knowledge for Service Advisors - Marchand, Gregory

Synopsis "Technical Knowledge for Service Advisors"

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